PRIVACY POLICY
Shwari Transporters
Effective Date: 01/01/2026
Shwari Transporters (“Company”, “We”, “Us”, or “Our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, tracking system, or logistics services.
By using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Physical address
- Identification details where required
- Business details (for corporate clients)
Shipment Information
- Sender and recipient details
- Parcel description
- Parcel value
- Delivery location
- Tracking information
Technical Information
- IP address
- Browser type
- Device type
- Website usage data
- How We Collect Information
We collect information when you:
- Book a delivery
- Request a quote
- Use the tracking feature
- Contact us via phone, WhatsApp, email, or website forms
- Visit our website
- How We Use Your Information
We use your information to:
- Process and deliver shipments
- Provide tracking updates
- Communicate regarding deliveries
- Generate invoices and receipts
- Improve our services
- Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
- Sharing of Information
We may share your information with:
- Our delivery agents and logistics partners
- Customs or government authorities where legally required
- Payment service providers
- IT service providers supporting our systems
All third parties are required to handle your data securely.
- Data Retention
We retain personal information only as long as necessary to:
- Complete delivery services
- Comply with legal obligations
- Resolve disputes
- Maintain financial records
- Data Security
We implement reasonable technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss
- Misuse
- Alteration
However, no online system is 100% secure, and we cannot guarantee absolute security.
- Tracking & Website Data
Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You may disable cookies in your browser settings, though some features may not function properly.
- Cross-Border Data Transfers
For cross-border logistics, your information may be shared with international partners and authorities where required to complete shipments.
- Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion where legally permissible
- Withdraw consent where applicable
Requests may be made through our contact details below.
- Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.
- Changes to This Policy
Shwari Transporters reserves the right to update this Privacy Policy at any time. Updated versions will be published on our website.
- Contact Information
If you have questions regarding this Privacy Policy, contact us:
Shwari Transporters
Office: Juja City Mall, Kenya
Phone: 0795 464 547
Email: info@shwaritransporters.com
Website: https://shwaritransporters.com